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New smartphone? Set up the Sparkasse apps when changing devices

App Sparkasse and pushTAN on a new smartphone or tablet · Instructions

New smartphone? Set up the Sparkasse apps when changing devices

App Sparkasse and pushTAN on a new smartphone or tablet · Instructions

Keep using the Sparkasse apps – even on your iPhone/iPad or Android device. Learn how to set up the App Sparkasse and the S-pushTAN-App again.

Before you get started

Before you get started:

Important: Please prepare everything you need for the setup. You will find all the essentials in the following section.
Tip: Start the setup process on your device and keep an eye on the instructions at the same time – preferably with a second device.

S-pushTAN-App

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

App Sparkasse

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

To set up the Sparkasse apps on a new device, you need the access data for your online banking.

You will also need:

To set up the S-pushTAN-App quickly when changing devices:

Bluetooth and camera

Security first: Banking apps must not be automatically transferred to other smartphones. If you have already registered the S-pushTAN-App on your existing smartphone, you can quickly and easily transfer your data to the new smartphone with the “Device change” function.
You also need:

Bluetooth activated on your existing and new smartphone
A working pushTAN connection on your existing and already registered device
A working camera on your existing and already registered device to read the QR code

To set up the S-pushTAN-App again without a functioning old device:

Sparkassen-Card (debit card) – card number

You will be asked to enter your card number when setting up the app again. You should therefore have your Sparkassen-Card (debit card) ready. The number is located on the back.

To set up the S-pushTAN-App again without online banking:

Activation password and credit card number

If you only use the S-pushTAN-App to approve online card payments, please have your activation password and 16-digit card number ready. The number is located on the front of your card. The activation password can be found in the additional letter you received along with the registration letter for the S-pushTAN-App.

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Before you get started:

S-pushTAN-App

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

App Sparkasse

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

To set up the Sparkasse apps on a new device, you need the access data for your online banking.

Expand all Collapse all

You will also need:

To set up the S-pushTAN-App quickly when changing devices:

Bluetooth and camera

Bluetooth activated on your existing and new smartphone
A working pushTAN connection on your existing and already registered device
A working camera on your existing and already registered device to read the QR code

To set up the S-pushTAN-App again without a functioning old device:

Sparkassen-Card (debit card) – card number

You will be asked to enter your card number when setting up the app again. You should therefore have your Sparkassen-Card (debit card) ready. The number is located on the back.

To set up the S-pushTAN-App again without online banking:

Activation password and credit card number

Expand all Collapse all

Set up the App Sparkasse again

How to: Set up the S-pushTAN-App – on a new smartphone or tablet

To set up the S-pushTAN-App on a new device, first install it and then follow the instructions.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

How to: Set up the S-pushTAN-App – on a new smartphone or tablet

To set up the S-pushTAN-App on a new device, first install it and then follow the instructions.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

Set up the App Sparkasse

How to: Set up the App Sparkasse – on a new smartphone

If you use the pushTAN as an approval procedure: Please set up the S-pushTAN-App first before setting up the App Sparkasse.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

How to: Set up the App Sparkasse – on a new smartphone

If you use the pushTAN as an approval procedure: Please set up the S-pushTAN-App first before setting up the App Sparkasse.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

Find Tutorials in English

Do you need help with your online banking? Simply use our clear step-by-step instructions.

View Tutorial

And, good to know:

App Sparkasse: Forgot password

Forgot access data for App Sparkasse · Instructions

You have forgotten your password for the App Sparkasse. No problem – follow these step-by-step instructions to reset it with ease and assign a new one.

Learn more

Set up the App Sparkasse

Setting up the App Sparkasse with pushTAN · Instructions

Keep an eye on your accounts and securely approve your orders in online banking. The instructions explain how to set up the App Sparkasse and the S-pushTAN-App step by step.

Finanzstatus in App Sparkasse Smartphone

Learn more

Online banking: Forgotten password/PIN

Forgotten access data · Instructions

Useful tip – If you have forgotten your access data (login name/identity verification ID or online banking PIN) for Sparkasse online banking or your access is blocked. Even if your S-pushTAN-App does not work.